Shop Bestsellers
Special Things
Accessories
Twelveen in Their Words
Frequently Asked Questions
How long will it take to receive my order?
⏱️ Most orders arrive within 5–8 business days. The customization process (including adjustments after you receive the preview proof) or larger pieces may take a little longer, but we’ll keep you updated every step of the way. A faster shipping option is also available at checkout.
What is your return policy?
Because each piece is custom-made, we currently don’t accept returns. Please review product details carefully before ordering. If you have any questions, contact us—we’re here to help.
Do you offer gift wrapping?
🎁 Yes! We’re happy to prepare your order with special gift wrapping. If you have other special requests, just reach out to us at support@twelveen.com before or right after placing your order.
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