Choose your preferred size and frame style.
Our artist creates your custom illustration and sends a digital preview within 1-3 days.
Perfect every detail until you love it.
Once you love the final design, we take care of printing, framing, and shipping. Nothing gets made without your sign-off.
⏱️ Most orders arrive within 5–8 business days. The customization process (including adjustments after you receive the preview proof) or larger pieces may take a little longer, but we’ll keep you updated every step of the way. A faster shipping option is also available at checkout.
Because each piece is custom-made, we currently don’t accept returns. Please review product details carefully before ordering. If you have any questions, contact us—we’re here to help.
🎁 Yes! We’re happy to prepare your order with special gift wrapping. If you have other special requests, just reach out to us at support@twelveen.com before or right after placing your order.
Check out our FAQs here
